Baltimore City Council
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File #: 21-0018R    Version: 0 Name: Investigative Hearing - Workday Enterprise Resource Planning Implementation
Type: City Council Resolution Status: Adopted
File created: 2/8/2021 In control: Public Safety and Government Operations
On agenda: Final action: 3/22/2021
Enactment #:
Title: Investigative Hearing - Workday Enterprise Resource Planning Implementation For the purpose of inviting the Director of the Department of Human Resources, the Director of the Department of Finance, the Director of the Baltimore City Office of Information & Technology, and other interested parties to appear before the Baltimore City Council to discuss: the development and implementation process of the Workday Enterprise System; what focus groups or other workgroups were created to identify potential problems during the development process; what offline performance tests were conducted to identify potential gaps in service delivery capabilities; and what corrective processes have been put in place to remedy the countless problems that the city has faced during this implementation process.
Sponsors: Danielle N. McCray, Phylicia Porter, Odette Ramos, Sharon Green Middleton, Robert Stokes, Sr., James Torrence, John T. Bullock, Zeke Cohen
Indexes: Workday, Enterprise, Investigative Hearing, Resource
Attachments: 1. Hearing Agenda - 21-0018R, 2. Law 21-0018R, 3. 21-0018R~1st Reader, 4. 21-0018R - Taylor Hall, 5. 21-0018R - James Fallon, 6. 21-0018R - IAFF Local 964, 7. Baltimore City Council's Feb. 10 Workday hearing (Responses), 8. Hearing Minutes - 21-0018R, 9. Hearing Packet - Bill 21-0018R, 10. Baltimore City Council's Feb. 10 Workday hearing (Responses), 11. 21-0018R - IAFF Local 964, 12. 21-0018R - Taylor Hall, 13. 21-0018R - James Fallon, 14. PSGO - Hearing Notes - 21-0018R, 15. 21-0018R - Testimony Sign-Up, 16. Workday and Baltimore City Council 02-10-2021- final, 17. Hearing Agenda - 21-0018R (2), 18. Coalition of Baltimore City Employee Unions Letter Retirement Issues 20210224, 19. Coalition Presentation to City Council (03.10.2021), 20. PSGO - Hearing Notes - 21-0018R (2), 21. Hearing Minutes - 21-0018R (2), 22. 21-0018R~2nd Reader
* Warning: This is an unofficial, introductory copy of the bill.
The official copy considered by the City Council is the first reader copy.
Introductory*

City of Baltimore
Council Bill R
(Resolution)

Introduced by: Councilmember McCray
A Resolution Entitled

A Council Resolution concerning
title
Investigative Hearing - Workday Enterprise Resource Planning Implementation
For the purpose of inviting the Director of the Department of Human Resources, the Director of the Department of Finance, the Director of the Baltimore City Office of Information & Technology, and other interested parties to appear before the Baltimore City Council to discuss: the development and implementation process of the Workday Enterprise System; what focus groups or other workgroups were created to identify potential problems during the development process; what offline performance tests were conducted to identify potential gaps in service delivery capabilities; and what corrective processes have been put in place to remedy the countless problems that the city has faced during this implementation process.
body

Recitals

Whereas, Baltimore’s vision for Workday was to implement the modern Workday Enterprise Resource Planning (ERP) tool that would manage, automate, and connect key processes within the City’s complex network of agencies, services, and people, by saving valuable time and money;

Whereas, the former employee timekeeping practice that included punching time clocks or submitting paper time sheets was deemed less efficient. To be sure, several similarly-sized jurisdictions to Baltimore have already made the transition to cloud-based software applications, such as Workday;

Whereas, despite soaring expectatio...

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