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21-0018R
| 0 | | Investigative Hearing - Workday Enterprise Resource Planning Implementation | City Council Resolution | Investigative Hearing - Workday Enterprise Resource Planning Implementation
For the purpose of inviting the Director of the Department of Human Resources, the Director of the Department of Finance, the Director of the Baltimore City Office of Information & Technology, and other interested parties to appear before the Baltimore City Council to discuss: the development and implementation process of the Workday Enterprise System; what focus groups or other workgroups were created to identify potential problems during the development process; what offline performance tests were conducted to identify potential gaps in service delivery capabilities; and what corrective processes have been put in place to remedy the countless problems that the city has faced during this implementation process. | | |
Action details
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Not available
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