City of Baltimore - File #: 08-0032R

• File #: 08-0032R
• Version: 0
• Name: Informational Hearing - Neighborhood Self-Service Transaction Kiosks
• Type: City Council Resolution
• Status: Adopted
• File created: 3/17/2008
• In control: Taxation, Finance and Economic Development Committee
• Final action: 7/21/2008
• Title: Informational Hearing - Neighborhood Self-Service Transaction Kiosks FOR the purpose of investigating the financial and operational efficacy of installing neighborhood self-service transaction kiosks to provide electronic financial processing and consumer bill payment service; and requesting the Director of Finance to direct the Bureau of Purchases to determine the projected costs of installing the kiosks and to instruct the Bureau of Collections to examine the possible effects of self-service payment processing on reducing costs, increasing efficiencies, and generating new revenue streams.
• Sponsors: Stephanie President Rawlings-Blake, Helen L. Holton, Mary Pat Clarke, Nicholas C. D'Adamo, Robert Curran, Bill Henry, Warren Branch, Belinda Conaway, Rochelle Spector, Sharon Green Middleton, Agnes Welch, Edward Reisinger, President Young, William H. Cole, IV
• Indexes: Kiosks, Resolution, Self-Service Transaction Kiosks

Date	Ver.	Action By	Action	Result
7/21/2008	0	Taxation, Finance and Economic Development Committee	Recommended Favorably
7/21/2008	0	City Council	Adopted
6/2/2008	0	Taxation, Finance and Economic Development Committee	Scheduled for a Public Hearing
3/20/2008	0	The City Council	Referred for a Report
3/20/2008	0	The City Council	Referred for a Report
3/20/2008	0	The City Council	Referred for a Report
3/20/2008	0	The City Council	Referred for a Report
3/17/2008	0	City Council	Introduced
3/17/2008	0	City Council	Assigned

* WARNING: THIS IS AN UNOFFICIAL, INTRODUCTORY COPY OF THE BILL.
THE OFFICIAL COPY CONSIDERED BY THE CITY COUNCIL IS THE FIRST READER COPY.
INTRODUCTORY*

CITY OF BALTIMORE
COUNCIL BILL R
(Resolution)

Introduced by: President Rawlings-Blake

A RESOLUTION ENTITLED

A COUNCIL RESOLUTION concerning
Title
Informational Hearing - Neighborhood Self-Service Transaction Kiosks

FOR the purpose of investigating the financial and operational efficacy of installing neighborhood self-service transaction kiosks to provide electronic financial processing and consumer bill payment service; and requesting the Director of Finance to direct the Bureau of Purchases to determine the projected costs of installing the kiosks and to instruct the Bureau of Collections to examine the possible effects of self-service payment processing on reducing costs, increasing efficiencies, and generating new revenue streams.
Body
Recitals

The Center for Digital Government, a service that provides technology case studies, applications, news and best practices by and for international, state, city, and county governments, reports that its Digital Cities Survey's annual assessment of how well municipal governments use technology to serve citizens shows that from one end of the country to the other, cities are blending high tech and high touch in ways that fit with their unique local histories and priorities - it is not technology for technology's sake, but technology for the community's sake.

Chicago and Milwaukee were among the first U.S. cities to apply a new technology to the needs of the community by installing self service kiosks in several locatio...