Introductory*
City of Baltimore
Council Bill R
(Resolution)
Introduced by: Councilmember Burnett
A Resolution Entitled
A Council Resolution concerning
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Informational Hearing - Office of the Chief Administrative Officer - Annual Review
For the purpose of requesting that the Chief Administrative Officer and Deputy Chief Administrative Officer come before the City Council to initiate the process of annually reviewing the duties of the Office; requiring the review to include an evaluation of the prior year’s performance metrics; requesting the Officers and the Council establish goals and objectives for the upcoming year; and requiring the Officer and the Council to identify municipal service delivery gaps that need to be addressed.
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Recitals
The Baltimore City Council passed a Charter Amendment creating the Office of the Chief Administrative Officer on July 20, 2020. The voters of Baltimore City approved the amendment on the November 2020 ballot and the Office was subsequently created.
The duties of the Office of the Chief Administrative Officer are performed as outlined in the City Charter or by ordinance of the Mayor and City Council. The Office is responsible for administering the day-to-day operations of City government and improving the service delivery by municipal agencies.
Performance management is the systematic process by which a governing body works to improve organizational effectiveness. This process is conducted by setting expectations and continuously monitoring performance. Ongoing monitoring provides the opportunity to check how well an individual or entity is meeting predetermined standards. Continuall...
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