* WARNING: THIS IS AN UNOFFICIAL, INTRODUCTORY COPY OF THE BILL.
THE OFFICIAL COPY CONSIDERED BY THE CITY COUNCIL IS THE FIRST READER COPY.
INTRODUCTORY*
CITY OF BALTIMORE
COUNCIL BILL R
(Resolution)
Introduced by: Councilmember Welch
A RESOLUTION ENTITLED
A COUNCIL RESOLUTION concerning
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Informational Hearing - Baltimore City Residents Use of 2-1-1 at UWCM
FOR the purpose of inviting the Senior Vice President for Impact Strategies and the Director of 2-1-1 MD, United Way of Central Maryland (UWCM) and the Commissioner of Health to report on Baltimore City residents’ use of 2-1-1; the coordination between the United Way 2-1-1 information and referral system and services offered by local government; and strategies to increase usage of 2-1-1 referral services to link people in need to available private and governmental community resources.
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Recitals
2-1-1 is a 3 digit phone number set aside by the FCC for community information and referral nationwide. 2-1-1 call centers can be found in 47 states, Washington, D.C., and Puerto Rico. A pilot of 2-1-1 was launched in Maryland, in October 2006. 2-1-1 MD at UWCM is one of 4 call centers that comprise the 2-1-1 MD system. 2-1-1 MD at UWCM covers central Maryland, including Baltimore City and Anne Arundel, Baltimore, Carroll, Harford, and Howard Counties.
2-1-1 MD is a free, 24-hour, statewide confidential information and referral service that links people in need to community resources through a reference database of over 4,500 local, state, and national community resources connected to over 2400 agencies, and 2-1-1 MD information and referral speci...
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